WhatsApp customer service that ends in an outcome.

DoneTalk is the platform for businesses to serve and sell on the official WhatsApp. People and AI work together, with rules about what may be said, visible costs and an outcome recorded for every conversation.

Looks like WhatsApp Web

Agents start without training. Queues, conversation owners, internal notes, labels and quick replies on top.

Every conversation ends with an outcome

Sold, booked, solved: nothing leaves the list without an outcome, and reports show what turned into results.

AI with rules

Assistants answer from the company's knowledge, follow what may and may not be said, and hand over to a person at the right time.

Visible costs

The cost of every Meta message and every AI call shows per conversation, campaign and outcome, with spending limits.

Campaigns and flows

Meta-approved templates, segments, campaigns only to people who opted in, and automated flows.

Security and privacy

Role-based permissions, two-step verification, an audit trail of every action and data hosted in Brazil.

Only the official WhatsApp API

DoneTalk uses only Meta's official WhatsApp Business Platform. A business connects its own number through Meta's signup in a few clicks and keeps ownership of its account, numbers and message templates.